Notice

Cookie Policy

This Cookie Policy explains what cookies are, which types we use on grandhotellechateau.it, for what purposes, and how you can manage your preferences. It forms an integral part of our Privacy Policy and complies with EU Regulation 2016/679 (GDPR), Italian Legislative Decree 196/2003, and the Italian Data Protection Authority Guidelines of 10 June 2021.

Last updated: 25 May 2026

Manage now

You can change your choices at any time using the panel below.

What are cookies

Cookies are small text files that visited websites send to your device (computer, tablet, smartphone), where they are stored to be sent back to the same sites on your next visit. Depending on their purpose and the party installing them, cookies can be session cookies (deleted when the browser closes) or persistent (stored until a predefined expiry), and either technical or profiling, first-party or third-party.

Why we use cookies

We use cookies to ensure the site works properly, remember your preferences (such as language), protect restricted areas, analyze site usage in aggregated form and, where you have given consent, show you personalized advertising content.

Categories of cookies used

The site uses four categories of cookies. Only technical cookies are installed without your consent; for all others, prior consent is requested through the banner shown on your first visit.

Strictly necessary

Ensure the basic operation of the site: navigation, access to restricted areas, security, consent storage, spam prevention. Installed without consent under art. 122 of Italian Legislative Decree 196/2003.

Preferences

Store user-customizable settings (e.g. language) to improve the experience on subsequent visits. Require consent.

Analytics

Collect anonymous, aggregated data on how users interact with the site (most visited pages, time spent) to improve it. Require consent.

Marketing & Profiling

Profile users to show personalized advertising on other sites or social networks, including through third parties. Require explicit consent.

Third-party cookies

Some services on the site may install third-party cookies, subject to their respective privacy notices. The main ones are: • Google Fonts — loading of typefaces (Cormorant Garamond, Montserrat). Technical. • Google reCAPTCHA — protects forms from spam (required to send messages). Technical. • WhatsApp — direct contact link (no cookie is installed until you click the widget). • Booking.com — external booking link (the cookie is installed only if you follow the link). In the future we may activate analytics tools (e.g. Google Analytics 4) and remarketing, always subject to your explicit consent.

Cookie duration

Technical session cookies are deleted when the browser closes. Persistent cookies have a variable duration: • Consent cookie (glc-consent): 180 days • Admin session cookie: 7 days • reCAPTCHA cookies: up to 6 months The full list of cookie names, durations and purposes is available on request via the contacts below.

How to manage your preferences on the site

On your first visit, the banner lets you accept, reject or customize cookie use. You can change your choices at any time by clicking the cookie icon at the bottom-left of every page, or directly from this page via the "Open cookie preferences" button. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

How to manage cookies from your browser

You can also disable or delete cookies through your browser settings. Note that disabling technical cookies may impair the proper functioning of the site.

Your rights

As a data subject you have the right to access your data, request its rectification or erasure, object to processing, restrict it or request its portability, and withdraw consent at any time. To exercise these rights, see our Privacy Policy.

Changes to this policy

We reserve the right to update this Cookie Policy at any time, for example following regulatory changes or the introduction of new tools. Changes take effect from the publication date, always shown at the top.

Contacts

For any request relating to the processing of personal data and the use of cookies, please write to the email address shown in the contact section or use the Controller's details below.

Data Controller

HEAL THE WORLD S.r.l. Via Licola Mare 117 — Marina di Varcaturo, 80014 Giugliano in Campania (NA), Italy VAT 06815241218 CIN: IT063034A1ILFGEPZB Email: info@grandhotellechateau.it

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